Time off approval showing number of agents from same team taking time off | Workforce Management

Time off approval showing number of agents from same team taking time off

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Pure Goose

Ability to see the number of agents asking for time off from the same team when approving time off. Something like this: "3 other agents ON TEAM X have requested time off during these dates."

Created by Jeremy Eckman

September 5, 2024

Bea Del Negro

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Bea Del Negro

To see the number of agents from the same team taking time off, you can create time off rules scoped to the specific teams you want to track. Once a rule is set, Assembled will display the count of concurrent requests within that team.