Templates: Option to remove agents without schedules from templates
S
Shamrock green Dragon
Sometimes we need to bulk delete agents from a template. We would like to achieve this by editing the template to only include schedules for the agents that should remain in the template, and then have a button to remove agents from the template if they do not have a schedule.
Luke Andrews
Merged in a post:
Allow customers to bulk remove rows in templates
Z
Zachary Winans
Currently in cases where customers may have extra rows in a template, they have to manually delete each row. This is a very time consuming process that could be mediated with bulk removal functionality.