Suggest an ideal meeting time
complete
David Patou
complete
Through the new Schedule generation tool (in Alpha - reach out for access!), Assembled can find the optimal time for default events for a group of agents, making sure that the events are at the same time (meetings), are at different times (1-1s), or are at the optimal time for each agent (async trainings)
Olivia Teich
in progress
M
Mango Coral
To add to this, we would want to query Assembled, "Please show us 2 separate hours with the least impact to net staffing."
Assembled would return the results and provide a mock-up of what the schedule would look like if the impacted users attended a meeting instead of being on tickets/chat.
Assembled system prompts, "Do you want to accept this and update the schedule for each rep?"
When suggestion is accepted, Assembled system will automatically make the schedule adjustments.
P
Previous Squid
To add to this - also give the options for multiple sessions. For example, if I need to capture as many agents as possible, across no more than 3 sessions, what times give me the most impact?