Pull in all calendar events from the Google Calendar > Assembled integration without adding the Assembled calendar as an attendee
M
Monica Rangel
Merged in a post:
Continue work Individual Google Calendar -> Assembled Integration
S
Safflower Carp
The teamwide calendar is the go to for having events from gcal sync to Assembled. There is an individual calendar integration and it is not working as intended.
The teamwide calendar is not ideal for some customers teamwide calendar is not ideal as some customers have a lot of ad hoc meetings which means agents need to remember an extra step of adding the shared assembled calendar as an invitee.
The individual calendar would solve this but we would need to exclude certain events and only pull through a subset. So having the contains function work on the individual calendar would be ideal.
M
Monica Rangel
Merged in a post:
Syncing of Google Calendar > Assembled directly without needing to add Teamwide calendar email
D
Denim Prawn
It would be ideal to have the ability for Assembled to read agents' Google Calendars directly, without needing to add the Teamwide calendar email to each individual event.
Our team spends the majority of their time on customer bookings made through Calendly/Cal.com, and it's proving challenging to find a solution to add the Teamwide calendar email to each individual event booking in the calendar.
With a large number of agents across multiple teams, it's also challenging to remind agents to add the Teamwide calendar email to any Google Calendar bookings they get so it shows up in Assembled. This means we might be losing visibility of events that are happening outside of those scheduled through Assembled.
V
Venetian yellow Minnow
This is something that our team would also greatly benefit from & has been requested by many users!