Bulk create queue & queue rules (CSV or API) | Workforce Management

Bulk create queue & queue rules (CSV or API)

Kayla Kim

Enable the ability to upload queues and queue rules via CSV.

March 27, 2024

Monica Rangel

Merged in a post:

Bulk create queue rules (CSV or API)

Coral Stingray

As a customer, I'm frequently creating new queues. A CSV upload (or API) would reduce the ~8hr of manual work required to create these queue rule combinations on a monthly basis

January 13, 2025