Allow agents to request off specific hours in cases where they're not taking off the entire day.
complete
Z
Zachary Winans
Agents can indicate that a request is not "all day" (24h) which gives them the ability to indicate how many hours they are requesting for each date, but not which hours they are requesting. So if an agent requests a range of dates, even if they say it's only for 8 hours per day, and it gets approved as-is, it will still display on the staffing timeline as an entire day (24h).
M
Monica Rangel
complete
Agents can specify start and end times in their time off requests!